Job Description
Customer Service Representative (Call Center)
Ready to be the voice that makes a difference in a customers day? As a Customer Service Representative, you will handle incoming calls, resolve inquiries, and ensure every interaction is professional, timely, and accurately documented. This role also supports key administrative functions including data entry, record management, and correspondence tracking in a healthcare-focused environment. The ideal candidate is detail-oriented, organized, and able to manage multiple priorities while maintaining compliance with HIPAA and company standards.
Job Type: Contract to hire
Location: Dunwoody, GA
Shift: M-F, 8am-5pm
Pay: $17-20/hour (DOE)
What You'll Be Doing
Handle incoming customer and provider calls with professionalism and exceptional service.
Process documentation, maintain records, and perform accurate data entry.
Track and manage correspondence, requests, and inquiries.
Prepare reports, letters, and other administrative materials.
Maintain electronic and paper filing systems.
Support team projects and process improvement initiatives.
Ensure compliance with HIPAA and company confidentiality standards.
What We're Looking For
High school diploma or equivalent required.
1-2 years of customer service, administrative, or clerical experience.
Previous call center or telephone-based customer service experience preferred.
Bilingual candidates are highly encouraged to apply.
Strong communication, organizational, and multitasking skills.
Proficiency with Microsoft Office 365, including Outlook, Word, Excel, and Teams.
Healthcare, Medicaid, medical office, or medical terminology experience is a plus.
TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
...novel cell penetrating peptide technology platform. Our lead product candidate, Nomlabofusp (formerly referred to as CTI-1601), is... ...pipeline projects. We are best characterized by entrepreneurial and scientific leadership and a participatory workforce committed to success....
...the worst conditions the world's oceans have to offer for years at a time without human maintenance or intervention. As a Naval Architect, you will be a critical contributor to the design and delivery of the Node's hull - performing stability, weights, and seakeeping...
...General information Job Title Airport Ramp Supervisor (AA) - LIH Date Monday, August 3, 2026 Entity... ...City Lihue Base Pay Rate: $ 22.00 Full/Part Time Full Time Exempt or Non-Exempt Position Non-Exempt...
We anticipate future opportunities for a Naval Architect II who wants to grow with the Company and join our team in Washington, DC.ICI Services is a 100% Employee-Owned small business celebrating our 25th year delivering superior products and responsive services aligned...
...the growth and development of our future nurses! The HCA Healthcare Residency Program... ...program designed to give you hands-on experience to help establish valuable clinical and... ...No previous experience needed Some travel maybe needed for training A four-time...